Most businesses provide training to managers and employees around diversity, equity, and inclusion. Colleagues are typically asked to reflect on their racist, ableist, homo/transphobic, sexist etc biases before being given examples of what it feels like to be discriminated against and told to reflect on their privileges and the correct way to think and behave. The intent, quite understandably, is to create a more inclusive and diverse place to work.

Unfortunately changing a long-held belief or changing an embedded behaviour isn’t quite as simple as flicking a switch. Furthermore, ‘cancelling’ someone for not having the latest view, or using an out-of-date word or phrase, often causes more harm than good. The fact is that bias and discrimination form part of the human psyche, regardless of race, ethnicity, religious beliefs, orientation, or gender.

This module helps delegates to understand how and why all humans are hard-wired and conditioned to be cautious around people who do not look or sound like them, and / or who think and believe differently to them. They then get to explore concepts which help to mitigate against unhelpful biases, beliefs, and behaviours. This approach helps to create a more inclusive working environment and leads to delegates focusing on what unites rather than what divides and polarises.